File a complaint at ComplaintsBoard.com. Dog Friendly, Growing company with limited positional advancement opportunities in name only (pay advancement opportunities are common and fair), I have been working at Seattle Coffee Gear full-time, Friendly and accepting work environment Results based employer allowing for personal and professional growth He found it and told me (this was on Friday of march 26th) Technician was not there and I was told he would be back on Monday to see my video and would then let me know what could possibly be wrong. I believe them! We are processing your message. I waited on the phone to confirm he saw my video. Here at Seattle Coffee Gear, we are proud to carry an extensive selection of at-home and commercial espresso machines at some of the internet’s most affordable prices to help our customers brew excellent espressos from anywhere. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Finally he realized it was too big. For the best coffee grinders in both the residential and commercial coffee-making industries, there is no better place to shop than right here at Seattle Coffee Gear. It is a small company that is growing, so initial growth opportunities are limited but very much in-line with any other small company with a good growth plan. So next I did what he told me to do and uploaded my video, made it public. I cut *** for it in my Brand NEW Machine Rancilio Silvia to install it. The only thing I know for a fact is that my money was wasted, and it is completely wrong to have no warranty for this expensive piece that I bought to make my espresso machine work efficiently. Glassdoor has 27 Seattle Coffee Gear reviews submitted anonymously by Seattle Coffee Gear employees. He then told me to watch a video on YouTube to show me how to program it, then to call him back after I was done watching the video. Management was rocky at times, but the young company is working out the kinks and moving forward. Working with a team of great people who truely have a passion for what they do. Now we are out over $110 and didn't even get a single coffee. They are experts in every home espresso machine and claim they never met a machine they couldn't fix. After all the wiring and installation was done I turned it on for the first time. The environment is comfortable and management is understanding. THE WORST SHOPPING EXPERIENCE EVER. Seattle Coffee gear took my money all $289 of. Who has time for this? Most departments work well together but not all. “Bonus Plan” in name only. Learn More We carry an extensive selection of high-performing espresso coffee grinders and other coffee grinding equipment available to order right here on our website. If they repaired (what?) Great fit for my family. They decided to charge us for shipping after we returned the unit, only giving us a partial refund for this piece of *** that was their mistake to begin with. For the best coffee grinders in both the residential and commercial coffee-making industries, there is no better place to shop than right here at Seattle Coffee Gear. Not only do we carry an extensive selection of coffee makers of all kinds—we also have extensive reviews and shopping guides to help you find the perfect coffee maker for your home. Read employee reviews and ratings on Glassdoor to decide if Seattle Coffee Gear is right for you. They cancelled the order because, according to them, the shipping address was different than my address, and the name was different. absolutely not! Learn how to enable cookies. They give you that option to fill out right on their form. They are experts in every home espresso machine and claim they never met a machine they couldn't fix. Do you have something to say about Seattle Coffee Gear? That is ridiculous because he never mentioned this preposterous thing on Friday when I was led to believe I would still have a warranty. From now on I will no longer spend my well-earned money on anything from this company, and will find better elsewhere with no doubt. Review #817847 is a subjective opinion of poster. Blog article. Next I call www.seattlecoffeegear.com and spoke to Nakita Parramore from technical support. Are you sure you want to replace it? Seattle Coffee Gear was first mentioned on PissedConsumer on Oct 10, 2012 and since then this brand received 3 reviews. He didn’t come up with any problems. I would recommend people save their money and go to www.wholelattelove.com Thanks Rick. I ordered an Air Fryer form this company. The company values teamwork and there are lots of cross-department conversations. Welcome to Seattle Coffee Gear, where we have espresso machine reviews, tons of great espresso and coffee gear, and some great deals on the best espresso equipment! HORRIBLE CUSTOMER SERVICE. Read employee reviews and ratings on Glassdoor to decide if Seattle Coffee Gear is right for you. 180 reviews of Seattle Coffee Gear "LOVE this place! Sometimes departments don't communicate well. Seattle Coffee Gear ranks 503 of 1758 in Appliances and Electronics category. It took me 4 hours to install, but every step I took I had to double check because my machine is so expensive. My Saeco machine broke and I took it in to them. I told him the video was 780mb (huge file) he then told me to send it to him through via Email. $69 to ship it back. Seattle Coffee Gear was first mentioned on PissedConsumer on Oct 10, 2012 and since then this brand received 3 reviews.. Seattle Coffee Gear ranks 502 of 1753 in Appliances and Electronics category. Share your voice on ResellerRatings.com Rights Reserved, You Are About to Contact PissedConsumer.com. Now because I installed it myself the warranty is voided. Savings on your whole cart! Unfortunately I got a call on Saturday from Mr. “ I know more than you ” Nakita Parramore, he told me because I installed the PID by myself the warranty would no longer be in affect and was void. Then came our next surprise. REALLY?? Atleast it was FREE SHIPPING to us, right? Friendly co workers, team building, rapidly growing. lots of coffee! Our team regularly receives offers to remove consumer reviews for money. 1,533 reviews for Seattle Coffee Gear, rated 1 stars. I am a paying customer and I didn’t receive what I asked for nor get the right information to solve the problem. Specialties: As of June 11, 2020 our store will reopen with additional sanitization procedures, and practicing social distancing. Clearly Seattle Coffee Gear has no business selling these machines. I then told him I found it, and watched it. So now I have an installed PID controller, which doesn’t work, with a cut hole in my brand new machine, and it doesn’t even work. Thank You for Your Reply! What happened? 26 Seattle Coffee Gear reviews. Customer service was no help. Not a killer issue though. The company is still evolving so it may not be for people averse to change. A company that allows each employee to be themselves He wanted me to upload video on YouTube and make it public. This PID system supposedly holds the brewing temperature more accurately, but for some reason temperature goes way above the safety limit. 8 Questions You Should Absolutely Ask An Interviewer, "i worked at seattle coffee gear for 3 years", "A Good Team Of People In A Growing Company". Read real customer ratings and reviews or write your own. After an hour of failed priming, we decided to return the unit. HOLIDAY10: Take $10 off orders $100 - $249 HOLIDAY25: Take $25 off orders $250 - $449 HOLIDAY50: Take $50 off orders $500+ Some exclusions apply. I don’t want to make any type of mistakes to cause damage. ), 7 of the Best Situational Interview Questions. We started as an online-only business in… Ended up selling electric razors, air fryers & the like, not what I signed up for. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! Asking us to stick a turkey baster inside a 10 minute old machine is ridiculous! That was a BIG MISTAKE and was very disappointed, so I called Nakita Parramore back, told him I never received an email from him with the link for that video. Find the Perfect Coffee Maker With Us. One can tell they don't really care about their customers. They did this with absolutely no notice to me, so my friend waited for 2 days at her house to accept the delivery, and it never showed up. Read real customer ratings and reviews or write your own. CEO can’t lead. Nakita came up with an idea to record a video again after many times from beginning to make sure that he could clearly see the rising temperature, and make sure all buttons are set correctly. I worked at Seattle Coffee Gear full-time for more than a year, Free coffee, fun atmosphere, changing culture, concerns aren't always heard, disconnect between departments.
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